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CX Daily: Tainted Baby Cream Exposes a Flaw in China’s Fight Against Shoddy Goods

Published: Mar. 5, 2026  9:00 a.m.  GMT+8
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In Depth: Tainted Baby Cream Exposes a Flaw in China’s Fight Against Shoddy Goods

When police from Yulin, a city in southern China’s Guangxi province, traveled nearly 1,000 miles north to Zhengzhou, Henan province in April 2023, they were on the hunt for the source of a tainted baby cream that had alarmed parents and regulators alike. Their target: Zhang Jinjin, general manager of Henan Kangfuyuan Pharmaceutical Technology Co.

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